FileFerry provides a digital file delivery service for Shopify merchants, enabling them to
sell and distribute digital products to their customers. This Privacy Policy describes how we collect, use,
and share personal information when you install or use our application.
Personal Information We Collect
When you install and use FileFerry, we may collect the following types of information:
Shopify store data: Your store name, domain, and configuration details necessary to
operate the app.
Merchant account information: Your name and email address associated with your
Shopify account.
Customer order details: Customer name, email address, shipping address, and order
history related to digital product purchases.
Visitor information: IP addresses, browser type, cookies, and log files collected
automatically when accessing our service.
How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain the FileFerry service, including delivering digital
files to your customers.
Facilitate communication between merchants and their customers regarding digital product deliveries.
Improve, personalize, and expand the functionality of our application.
Monitor and analyze usage trends to enhance the user experience.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share
information only in the following circumstances:
To comply with applicable laws, regulations, or legal processes.
To respond to lawful requests from public authorities.
To protect and defend our rights, property, or the safety of our users.
Contact Us
If you have any questions about this Privacy Policy, please reach out to us via the in-app chat within
the FileFerry application.